After loading the update 1.3.11 today, I get every picture only as purple noise on the screen. The same thing happens after the update for Denoise AI. With the previous version everything worked fine. I use Win 11. Panasonic RAW (RW2) S5, S5II, G9
This is annoying.
Hi there! Please be sure to include your computer’s system profile and your logs from Topaz Photo AI so we can troubleshoot. You can gather your log files from the app by first recreating this behavior within the app, and then going to Help > Open Log Folder. Upload all of these log files to this thread and we can review them.
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