Topaz Photo AI crashing PC when saving Raw images

Topaz Photo AI crashing PC when saving Raw images
Steps to reproduce issue:

  1. open Raw CR3 image in TP AI from Exposure x7
    2.carry out adjustments
  2. Select ‘save image’. Image then processes but TP AI closes and PC crashes on Save.

Topaz Photo AI [v1.4.0] on [Windows]

TA-Entry Topaz Photo AI new session
System Information:

OEM ID: 9
Processor Architecture: 9
CPU Level: 6
CPU Revision: 42243
Number of CPUs: 12
Min Address: 10000
Max Address: fffeffff
Page size: 4096
Windows Version: 10.0

TA-PluginMain() - begin
TA-Selector - 3
TA-DoStart() - begin
TA-ReadScriptParameters() - begin
TA-ReadScriptParameters() - return descParams == NULL
TA-doStart() - planes - 4
TA-doStart() - inLayerPlanes - 3
TA-doStart() - inTransparencyMask - 1
TA-doStart() - outTransparencyMask - 1
TA-doStart() - inLayerMasks - 0
TA-doStart() - inInvertedLayerMasks - 0
TA-doStart() - inNonLayerPlanes - 0
TA-createShareMem() - shmInfoName - __topazPhotoAI_paramInfo
TA-createShareMem() - shmDataName - __topazPhotoAI_param
TA-createShareMem() - shmInfoName - __topazPhotoAI_srcIccInfo
TA-createShareMem() - shmDataName - __topazPhotoAI_srcIcc
TA-createShareMem() - shmInfoName - __topazPhotoAI_plane0Info
TA-createShareMem() - shmDataName - __topazPhotoAI_plane0
TA-createShareMem() - shmInfoName - __topazPhotoAI_plane1Info
TA-createShareMem() - shmDataName - __topazPhotoAI_plane1
TA-createShareMem() - shmInfoName - __topazPhotoAI_plane2Info
TA-createShareMem() - shmDataName - __topazPhotoAI_plane2
TA-createShareMem() - shmInfoName - __topazPhotoAI_maskInfo
TA-createShareMem() - shmDataName - __topazPhotoAI_mask
TA-isGrayScale() - false
TA-doStart(), App Path - C:\Program Files\Topaz Labs LLC\Topaz Photo AI\Topaz Photo AI.exe
TA-Create IPC - begin
TA-Create IPC - end, gIPCProc - 0000027A52955EF0
TA-Launch GUI - begin
TA-Launch GUI - end
TA-IPC OutStatus - 0
TA-isGrayScale() - false
TA-DoStart() - end
TA-PluginMain() - end
TA-Entry Topaz Photo AI new session
System Information:

OEM ID: 9
Processor Architecture: 9
CPU Level: 6
CPU Revision: 42243
Number of CPUs: 12
Min Address: 10000
Max Address: fffeffff
Page size: 4096
Windows Version: 10.0

TA-PluginMain() - begin
TA-Selector - 5
TA-DoFinish() - begin
TA-WriteScriptParameters() - begin
TA-ReadScriptParamerters() - err during psActionDescriptor->Make(&actionDescriptor) - -30900
TA-DoFinish() - end
TA-PluginMain() - end

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Topaz Photo AI System Requirements

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