Topaz photo AI 3.2.2 will not work on a file in PS (Pan was created in LR first)

Topaz Photo AI Bugs and Issues
1

I opened a Pan created in Lightroom & then opened in PS. It does not show the original and when trying to zoom, it will not work.

Steps to reproduce issue:

  1. Step 1
    2024-10-01-17-47-53.tzlog (129.5 KB)

  2. Step 2

  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

  1. The original image file.
  2. The processed image.
  3. A screenshot or description of the settings panel so I can see what adjustments were turned on.

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

Please be sure to send me a note to let me know you sent something.