Topaz AI update not working

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]Can’t get program to work at all. It opens but then won’t allow me to browse and open images. Then when I drag an image into the program, it freezes and turns light purple.

Program is completely frozen and does not work. Please advise.

Steps to reproduce issue:

  1. Step 1
  2. Step 2
  3. Step 3

Topaz Photo AI [v1.x.x] on [Windows/Mac]

@lynn.tennille Thanks for reaching out.

If the application is freezing, please try the troubleshooting steps in this article.
Topaz Photo AI Freezes on Importing Image (Mac)

Make sure to reboot your computer after deleting the plist files.

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