Topaz 3.2.0 Edit Menu disabled (auotpilot, crop, mask, etc) with raw CR3 files

[david.verbyla]

Topz 3.2.0 checked for updates and software is up to date.
Windows 11 laptop
The Edit menu items are disabled when trying to edit a CR3 file.
The only Edit menu items that is enabled is the Preferences item.
I attached a screenshot

Steps to reproduce issue:

[john.topazlabs (John S)]

Can you take a screen recording of this behavior so I can get the best understanding of the workflow you are trying to use to help troubleshoot?

Loom is a great free application for this: Loom | Free Screen & Video Recording

[peter.dunbar]

I have the same problem with a JPG file. Confused because I was able to mask a month ago. I’m on Photo AI 3.2.2, Windows 11.

[john.topazlabs (John S)]

Please send me your system profile information so I can check if your computer hardware is up to date.

• How To Obtain Your System Profile (Windows)

You can securely submit your files(s) to my Dropbox using the link below.

• Dropbox File Request

Please be sure to send me a note here to let me know you sent something.

[peter.dunbar]

Issue resolved. The Masking option on the Edit menu may work or not, but I find that I can still apply a mask. When AI completes the analysis, the option to “Remove” is also (or eventually) presented. I find it works and, with a couple of fails (on my part), works like a charm. Nice work Topaz!