The frame rate is changed to the original frame rate when batch processing

[magi]

[If you are posting a new bug, please include the following]

1. The bug / behavior you have encountered
   When select multiple videos and batch export them, they will be output at the original frame rate even if specify a frame rate.
   For example, if the frame rate of the original video is 24fps, even if specify 60fps as the output frame rate, it will be output at 24fps when batch export. When exporting alone, it will be output correctly at the set frame rate (60fps).
2. Your system profile
   CPU Core i7-10700F
   Memory 32GB
   Video RTX3060
   OS Windows 10 Pro 22H2
3. Your log files (Help > Logging > Get Logs for Support)
   logsForSupport.zip (5.0 MB)
4. Any screenshots as necessary

[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]

[martin.haerlin]

I encounter the same problem. Did you get any help on this? I am on a Mac M1.

[lupudebalta]

Same problem here!!! HELPPPPP

[pedro.fernandes]

I can confirm, the same behavior here.

[delikedi]

same problem

[ShoeStringBudget]

Same behavior experienced on 4.0.9 and 4.1.0

My fix was to go back to 4.0.8 and batch processing works again.

[Upresolator]

Duplicated the issue:

INPUT: Interlaced 1080i (29.97) that you want to debob / deinterlace and upres to 4k 59.94fps
OUTPUT: 3840 x 2160 at 59.94

THIS METHOD WORKS:
Open a list of files in the input tab
Get one file on the list looking perfect (2x Upscale + 2x Deinterlace + Proteus “Interlaced” )
Copy and paste these settings to all the files in the list
Export As (and click ok) for each file individually to export them one-by-one
All the Files export at 59.94 as expected

THIS DOESN’T WORK
(same steps as above BUT)… instead of pressing “Export As” for 11 separate files:

• select ALL the files in the list (with with CTRL + A or use “Select All”)
• Choose “Export 11” (I had 11 files, but it fails with any number)…
• The files add to the list with Video Output Framerate reverting back to “1 x Interlace”, instead of the chosen 2 x Deinterlaced mode. The output is also at set to 29.97.

Note this is for new Proteus “interlaced” mode. (perhaps in previous versions, where interlaced was not an option for Proteus, the UI reverts back to native 1x as a safety?) Thanks!

[reg-9102]

Same issue exactly. In 4.1.0 and the previous one. Worked in versions before.

[kyle.topazlabs]

The team is aware of this and is working to address and patch it. In the mean time send each file to export individually. Its not at all ideal but they will hold the frame rate selection.

[VideoEnhancementBruh]

When selecting multiple videos and Exporting, no matter what the framerate/frame interpolation setting is, all videos selected will begin processing in their original frame rate. Issue does not apply when queuing videos one at a time.
P.S. The “feedback” button doesn’t direct as clearly as before.

[francis.lota]

When doing batch video rendering of videos with 30fps to 4k 60fps… when exporting the default output reverts back to 30fps but stays at 4k resolution

[scoobysnack29]

Got the same issues with 25fps to 50fps as well

[fournisseurs (lolodigital78)]

Have the same problem from 18fps to 30 fps

[scoobysnack29]

update: the problem is still there after update 4.1.0, reverting back to 4.0.8 for now.
I have attached a log for the dev to check out.
2024-01-17-16-10-2-Main.tzlog (977.4 KB)

[delikedi]

I have the same problem and prepared some detail below but realised this topic is already opened:

Hi,
Topaz Video AI has a annoying bug. When you want to process several videos in a row with the same settings, Topaz ignores your setting for the frame rate and uses the original frame setting of the input file. Even though you have changed the framerate setting, when you press “export”, the framerate setting is corrupted. For example, if you convert 8 video files from 1080p/23.96fps to 4K/60fps, the output files are rendered as 4K/23.96fps. But if you render a single video, everything works fine. AI rendering can take a very long time depending on your hardware. I want to render video files at night when I’m not using my computer, but multiple processing is not possible. You can see the attached screenshots. I hope this bug will be corrected. Thank you in advance.

[lupudebalta]

The bug is still here and not solved after 4.1.0 update…

[delikedi]

This bug is very annoying. I had to downgrade to 4.0.8. We need it to be fixed.

[nico.haneklaus]

I am currently importing source footage recorded on a phone and it has a variable framerate ranging from 18 to 28 FPS across different clips. However Topaz Video AI displays these clips with a framerate of 16000 FPS.
The problem appears when I attempt to batch export the videos with Frame Rate Interpolation. Despite setting the frame rate specifically to 30, the export queue gets populated with jobs that have 16000 FPS. This ultimately leads to either a program crash or the entire PC crashing, while the programs tries to generate 16000 frames.
If I export the videos one by one, the export is correctly set to 30 FPS and the proceeds without any issues.

logsForSupport.zip (1.7 MB)

[kyle.topazlabs]

This is an issue the team is aware of and they are working to address it as quickly as they can. For now users have been either manually settings their outputs and hitting render or have rolled back to a previous version.