Starlight mini download creates network issue

Video AI Bugs and Issues
1

Hi Topaz labs,

I tried to download the Starlight mini model, but it creates issues on my WAN and I can not download the models.

WAN stops working.

Please let me know how to download this engine.

Other models can be downloaded as needed for rendering.

Thanks a lot by advance.

Best wishes.

Vincent.

MSI Titan HX AI A XWJG.txt (175.9 KB)

logsForSupport.zip (618.7 KB)

Topaz Video AI  v7.1.5
System Information
OS: Windows v11.24
CPU: Intel(R) Core(TM) Ultra 9 285HX  63.414 GB
GPU: NVIDIA GeForce RTX 5090 Laptop GPU  23.487 GB
GPU: Intel(R) Graphics  0.125 GB
Processing Settings
device: 0 vram: 1 instances: 1
Input Resolution: 768x576
Benchmark Results
Artemis		1X: 	123.67 fps 	2X: 	59.28 fps 	4X: 	16.54 fps 	
Iris		1X: 	107.81 fps 	2X: 	71.28 fps 	4X: 	20.15 fps 	
Proteus		1X: 	129.80 fps 	2X: 	71.69 fps 	4X: 	19.47 fps 	
Gaia		1X: 	42.95 fps 	2X: 	30.27 fps 	4X: 	18.35 fps 	
Nyx		1X: 	22.05 fps 	2X: 	14.53 fps 	
Nyx Fast		1X: 	60.27 fps 	
Rhea		4X: 	14.42 fps 	
RXL		4X: 	14.40 fps 	
Hyperion HDR		1X: 	66.25 fps 	
4X Slowmo		Apollo: 	138.89 fps 	APFast: 	224.39 fps 	Chronos: 	91.62 fps 	CHFast: 	122.17 fps 	
16X Slowmo		Aion: 	94.12 fps
2

Can you try downloading via a hardwire connection to your internet? We have seen some reports from users that their connection gets dropped or throttled when trying to get the model which causes data packets to be dropped and the model to fail when trying to be applied.

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