Hi!
I recently reinstalled the latest version of Topaz Video on my PC after completely reformatting it!
When I selected the various versions of the “Starlight” model, the program started downloading them without any issues, but when I tried to download the FAST 2 version, once the download started, the program stopped at 100% (it seems), without completing and “installing” the package, so I can’t use it. (In fact, if I exit the download screen and then reselect the template, it makes me start the download all over again)!
How can I fix this?
It’s definitely not a problem with my PC, since it downloaded and processed the other Starlight models without any issues, and I can actually use them just fine: the problem is ONLY with the Starlight Fast 2 template!
logsForSupport.zip (100.4 KB)
