Slow Download for the models

Topaz Video AI Bugs and Issues
1

[If you are posting a new bug, please include the following]

  1. The bug / behavior you have encountered
    I noticed only last few days its taking too much time to download the models
    I contacted support , but it seems normal on my end , any one facing same issue?

my download speed for topaz video ai from 0.1mbps to 0.4 mbps using task manager

topaz1
topaz1942×396 92.1 KB

my internet speed 300mbps

2

Is this happening pre-downloading the models while using the model manager or during each export?

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Actually, now it’s very fast to download not like few days before, defiantly was from servers
topaz2

4

the download now is super fast i don’t know what’s the issue was.

1 Like
5

I have the same problem. Download 7.2.0 from your webiste, upgrading older version (upgrading inside program did not work), opeming an image, getting asked if I want to download new models.

I started ta 19:20 and now its 21:20 and only 2/3 of the download is finished. Download rate from your server 80-500kb/sec.

I can download from Steam right now with 18Mb/sec.

Since this topics can be found here since at least 2022. can you please provide a download package from your website of the models? Downloads from there are much faster, the problem is inly from inside the apps.

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