A post was merged into an existing topic: Update Nuisance - don’t want to update?
None of my Topaz programs work. They did before one of the updates. Now, NONE of them do. I’ve updated everything and followed all of the advice. I even bought a new monitor and hooked it up (three cables). I updated my graphics from the graphics site. It tries to open but doesn’t. I tried support, but it didn’t help. It’s sad. The programs all worked before an update this summer.
If deleting a registry key works, then why hasn’t anyone posted the registry key to delete? This seems like a pretty common problem.
Please post your PC details. That is; OS, processor, RAM, GPU and vRAM, and current version of the GPU driver.
What is the version of SharpenAI you are having problems to open?
I figured it out. Very simple fix. I uninstalled the product. Restarted the machine and then “right clicked” on the installer and clicked on “run as administrator”. After it installed. Worked liked it is supposed. to.
-Adam
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