Serious Processing Issue in Starlight Mini Video Output with New Version

Good morning everyone,

I have been working with Topaz Video AI Starlight Mini since its initial release. Following the most recent update (version 7.0.1), I have encountered a consistent issue affecting all videos I attempt to restore, regardless of the notebook I use: a dark, defective band always appears at the bottom of the video.

For comparison, I processed the same video on the same machine using both versions: the previous version, 7.0.0.4b, does not produce this artifact, whereas version 7.0.1 always does.

I would like to report this issue to the developers, as it significantly impacts usability. The presence of this visual defect necessitates cropping the final video (e.g., using HandBrake) to eliminate the flawed lower section—otherwise, the artifact remains quite noticeable.

I conducted testing across various high-performance processors and multiple NVIDIA graphics cards (including the RTX 3070, 4070, 4080 Super, and 4090), and the issue consistently occurs across all configurations and with every video processed.

It is truly unfortunate that updating the software has resulted in such a regression, rather than an improvement over previous beta versions.

I would also like to confirm reports made by other users: there is no significant increase in processing speed (in terms of frames per second). While the software appears to start faster during the first 2–3 minutes of processing, performance soon reverts to previously observed levels.

Good morning everyone,

I have been working with Topaz Video AI Starlight Mini since its initial release. Following the most recent update (version 7.0.1), I have encountered a consistent issue affecting all videos I attempt to restore, regardless of the notebook I use: a dark, defective band always appears at the bottom of the video.

For comparison, I processed the same video on the same machine using both versions: the previous version, 7.0.0.4b, does not produce this artifact, whereas version 7.0.1 always does.

I would like to report this issue to the developers, as it significantly impacts usability. The presence of this visual defect necessitates cropping the final video (e.g., using HandBrake) to eliminate the flawed lower section—otherwise, the artifact remains quite noticeable.

I conducted testing across various high-performance processors and multiple NVIDIA graphics cards (including the RTX 3070, 4070, 4080 Super, and 4090), and the issue consistently occurs across all configurations and with every video processed.

It is truly unfortunate that updating the software has resulted in such a regression, rather than an improvement over previous beta versions.

I would also like to confirm reports made by other users: there is no significant increase in processing speed (in terms of frames per second). While the software appears to start faster during the first 2–3 minutes of processing, performance soon reverts to previously observed levels.

Why are you posting the same thing three times it just work for someone from Support to clean up after you

2 Likes

Yes, it was a publishing error.

Does this happen at every upscale factor or just at the default 2x?

same issue here, 352288(4:3) default to 1280960,very noticeable,I’m done with starlight mini until the next ver.

1 Like

I merged the posts together and unlisted the duplicate to help streamline the responses.

The team is looking into reports like this with the model to try and understand what is going on.

1 Like

It happens with 2x and 3x. Also with 1920x1080. I have not tested the others due to time constraints. I also tried to use videos converted well with previous versions, but now with the new version they come out with the same defect.

1 Like

Same issue here. I didn’t think about looking for issues after upgrading and that has cost me 138 hours of upscaling that will have to be redone.
UNACCEPTIBLE Topaz.

1 Like

just 7.0.1 or does 7.0.2 also produces this artefacts?

I don’t know because I haven’t tried the new version yet…