[RESOLVED Using the native RAW FILE] - Metadata missing when using DNG converted file as starting file in LrC

Photo AI Bugs and Issues
1

The DNG output files written as result of processing OM-1 RAW files seem to have corrupted EXIF data.

When reimporting these files back to Lightroom, basic EXIF data like camera and lens model, focal length, aperture, exposure, ISO etc. is missing for the exported JPGs. Eg. when publishing such an image to Flickr, there is no EXIF data at all.

Windows doesn’t recognize the DNGs as image files (no image details, no preview). This is not the case for DNG files created by eg. DXO or Adobe.

When inspecting EXIF data using exiftool there’s a message “Not decoding some large array(s). Ignore minor errors to decode”. A lof of entries in Maker Notes section appear twice in exiftool output.

Something seems to be wrong with the DNGs.

If you want to check, you can download the ORF file and Topaz DNG file here:

Many thanks for looking into the issue!

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2

Can you confirm with me which Lightroom Plugin you are using:

  • The RAW plugin, accessed through File > Plug-in Extras > Process with Topaz Photo
  • The external editor plugin, accessed through Photo > Edit in > Topaz Photo AI
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I noticed this issue when using the RAW plugin.

However, it’s not required to use the plugin. You can reproduce the EXIF data issue (exiftool warning, some entries appear twice) by using Photo AI as a standalone app.

4

Was my reply helpful for you to reproduce the issue?
Do you need anything else?

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Thanks for that information, there is a task for my team to investigate this further in order to see if we can resolve this issue. I appreciate you sharing that with us and we will be sure to reach out to you once we have more information.

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Editing a photo in Lightroom returns a .tiff without the LR keywords. This is very unproductive if you have an active filter in LR. The edited photo disappears in LR and you have to drop the filter to find the edited photo. Very time-consuming.

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Hello everyone,

After an investigation, we discovered the source of the issue and how to avoid it. If the file is renamed or converted to DNG in Lightroom Classic when imported, this is altering the metadata, and Photo AI will have issues with that.

Solution
If the original file is imported without modification and as the native format. the metadata won’t be missing after exported with Photo AI. If the out of camera format is DNG, it’s most likely not a supported camera in Photo AI and you can either use the standalone app of Photo AI, or use this path in Lightroom Classic: Photo > Edit in > Topaz Photo AI

If you experience other issues, please reach out to support@topazlabs.com

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