Every time I open PAI as a PS plugin, the image appears briefly, then disappears and the Export box pops up with “Skipped: no edits applied” When I close the popup, PAI acts as expected. So it’s an annoying extra step for every file, but PAI is still functional.
Topaz Photo AI [v3.1.2] on [Windows]
In the new version 3.1.2, the developers and product team changed Autopilot’s default behavior. It now suggests that by default, instead of applying , this could be why you are having this Skipped message.
To put the Autopilot back on so it applies the suggestions automatically, please follow these steps:
After you have done this, your application should operate as it previously did.
I already did that, from a previous post about not automatically applying suggested filters.
This is something completely different. As I said, every time I open PAI as a PS plugin, it briefly displays the image, says it’s analyzing, then all that disappears and the Export dialog pops up. Closing the export dialog brings the image up again, it finishes analyzing, and generally acts normal.
So it’s trying to export before it finishes analyzing, and before I tell it to export. This is a bug.
Scott, I am having the exact same thing since going to 3.1.2 from 3.1.0.
Very annoying.
My apologies for the misunderstanding. Could you confirm with me which Topaz Photo AI version you are currently using? The most recent version release of v3.1.2 had a path fix for a similar problem users reported.
Also I’d like to get a better understanding of the machine you are experiencing this problem with, to do so please send me your system profile information so I can check if your computer hardware is up to date.
You can securely submit your files(s) to my Dropbox using the link below.
Please be sure to send me a note here to let me know you sent something.
Also please provide me with the information of what Photoshop plugin you are using:
John,
Thanks for your reply. Update… this does not happen every time. I’d say about 8 out of 10 files, all opened via Filter > Topaz Labs > Topaz Photo AI. I haven’t been able to detect a pattern.
I uploaded the diag.txt file to your Dropbox account. I am using PAI v3.1.2
Hope this helps.
Cheers,
Scott
Thanks for sending in that information.
I want to see if updating your GPU driver will resolve the problem, as there is a more up-to-date driver that has been released.
Please use the following link to update your driver: NVIDIA | GeForce RTX 3080 Ti | Driver Update
After the update, let me know if you are still experiencing the problem.
John,
I upgraded the NVIDIA driver to 560.70. Problem is still there.
This is the last I’ll be able to try things until August 11 - out of the country. Best of luck solving the issue.
Cheers,
Scott
Hi John, I am going to send you my computer details.
I have sent my Diag txt file to your Drop Box.
I am using the Topaz AI 3.1.2 in my Photoshop CC.
It worked fine in 3.1.0. I did not update the 3.1.1. I went straight to 3.1.2 from 3.1.0.
I have updated my graphics card, AMD Radeon, to the latest software too. Still not working correctly. Please help.
I’d like to get some more information about the workflow you are using in order to help troubleshoot the problems you are reporting. To do so please take a screen recording of this behavior so I can see exactly what is happening.
Loom is a great free application for this: Loom | Free Screen & Video Recording
I will try that screen recording in Snagit, I think and get that to you. Thank you.
John, I just uploaded a screen recording of the failure.
Please let me know you received it. On the failure, I clicked the Filter/Topaz Photo AI from the top of the dropdown, since I have used the filter before. Now right before the failure, I clicked on Filter/Topaz Labs/Topaz Photo AI selection down at the bottom of the dropdown menu and it worked. Hmmm. Strange.
I have received your Dropbox file and have directed it to our development team for further investigation. I will be sure to reach out to you on this thread once I have more information.
automatomaticly skip and no edits when using last filter from photoshop see image then when I close the window it continues to photo ai as normal
Steps to reproduce issue:
Topaz Photo AI [3.1.3] on Mac] Sanoma 14.6.1
it does not happen when I go filter - topaz - photo AI
only when I go last filter , but I have a stream deck with short cuts so last filter is one of the shortcuts I use regularly
When I open an image from Photoshop into Photo AI 3, half way through analyzing the image, it comes up with a Export Queue window everytime.
Steps to reproduce issue:
Topaz Photo AI [v3.1.3] on [Windows 11 Pro]
Why?
I also have the same issue. I am trying to run upscaling through a Photoshop action and I get the “Skipped: no edits applied” every time. Turning Autopilot back on to automatically apply filters does not do the trick, and even if it did, I don’t want Autopilot to automatically apply filters, I want to set my own filters - without that popup of course.
Just to confirm what someone else noted earlier…
On my system, this behavior does not exhibit the first time PS is started, using PAI as a plugin. Steps to reproduce:
Key update. My steps to reproduce above are incorrect. I mistakenly assumed that PS calls PAI in the same way whether by Filters/Topaz Labs/PAI or after first use by Filter/PAI (Alt+Ctrl+F) from the recently used filters at the top of the filter list. Turns out, this is not true.
Upon first use after PS is opened, the user has no choice but to invoke PAI via Filters/Topaz Labs/PAI. On any subsequent use, if PAI is invoked by Filter/PAI (Alt+Ctrl+F) from recently used filters, this problem occurs. If PAI is invoked by Filters/Topaz Labs/PAI, the problem does not occur.
So, there must be something different in the way that PS calls PAI that is causing PAI to exhibit the problem.
