[RESOLVED IN V6.0.4] App asking to upgrade, Snooze setting is IGNORED

Topaz Video AI Bugs and Issues
1

Everytime I open Topaz Video AI it ask me to upgrade, I’ve chosen to snooze for 6 months several times now, yet it still ask me to upgrade.

Topaz Photo AI [5.4.0] on [Mac]

2 Likes
2

Happening to me too.

3

Same here…

4

The above is the reply from Topaz back in August. This is probably one of the simplest bugs to fix but I’m not surprised it hasn’t been. I’ve decided to take matters into my own hands and modified the plist file so I don’t get bothered by this bug any more.

If this bug affected Windows users there would be uproar for taking so long to fix. But we’re only Mac users after all.

Topaz - what excuse can you come up with?

5

To edit the plist file you’ll need to convert it from binary to XML first. You can do that using Terminal:

cd ~/library/preferences
plutil -convert xml1 “com.topazlabs.topaz video ai.plist”

Then open the file with a text editor e.g. TextEdit. Search for “snooze”

snoozeUpdateDlgTill
1969-12-31T23:00:00Z

Change 1969 to 2030 or whatever, then save the file. Convert it back to a binary plist:

plutil -convert binary1 “com.topazlabs.topaz video ai.plist”

TVAI will still show update(s) available in the top right corner but won’t bother with you with the dialog any more.

Regards

Andy

1 Like
6

Yeah always, so annoying

7

This topic was automatically closed after 60 days. New replies are no longer allowed.