[RESOLVED in v3.6.0] - v3.2.1 and up Fails/Hangs on ARC card, only works on CPU

[Ange.topazlabs (ange.topazlabs@gmail.com)]

Hello everyone,

We have released Photo AI v3.6.0, which should fix the issue you were having with your Intel Arc card, and had to be on CPU AI Processor.

You will be able to download this update by using your in-app update option or by using the link below:

Topaz Photo AI v3.6.0

Hello everyone, We’re excited to announce another major update to Photo AI Super Focus v2: A second-generation of Super Focus and now our most powerful sharpening and focus recovery model EVER. Powered by the same architecture as Recovery v2, this model is 500% faster than before. Super Focus is MEGA FAST in the Cloud: It’s true! This model is even FASTER in the cloud than some of our standard sharpening and upscaling models. This means the credit cost is super low in comparison to before…

• You can install this version and make sure to be on Auto in the Edit > Preferences > AI Processor > Auto. Click Save and retest files.

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If any issues remain, make sure to send your logs and System Profile to support@topazlabs.com and we can troubleshoot further!