Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:
You can securely submit your image(s) to my Dropbox using the link below.
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I’m getting these square grid shapes/artifacts when running RAW noise removal from file > plug-in extras > process with topaz labs photo AI in Lightroom Classic. See attached screenshot of what I mean - particularly in the sky however I’ve seen it happen all throughout the photo. It’s worse in low light shots.
Photo AI Version: 3.3.3 (log file is attached)
Attached system report from my Macbook Pro as well.
The only workaround I’ve found is to not use RAW noise removal, and instead to use the regular denoise enchantment after removing raw noise.
Is there a fix for this?
Steps to reproduce issue:
2024-12-10-18-55-10.tzlog (15.9 KB)
Topaz Photo AI [v3.3.3] on [Mac]
I used to have this problem in Topaz DeNoise, but it has reared its ugly head again in Photo AI 3.3.3 running on my M4 Pro MacBook Pro with 48 GB of RAM. My OS version is Sequoia 15.2. My workflow is to process the RAW file in Lightroom and then export to Photoshop. I then run Photo AI as a filter in Photoshop. I have my Denoise AI model set to Normal and my strength set to 22. I tried all 3 options for AI Processor, but that doesn’t make the checker boarding go away. I’ve only seen the checker board pattern in one photo and it has a dark background. A fix would be much appreciated, as this problem has been around for a long time. Love Photo AI otherwise!
We are merging all the forum threads onto this one; thanks for this. The development team is currently investigating this issue, and we have an open ticket with them. We will reply once a fix has been released.
8 posts were merged into an existing topic: [KNOWN ISSUE: SQUARE GRID ARTIFACTS ON WINDOWS] - Click here if you get this
Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:
You can securely submit your image(s) to my Dropbox using the link below.
Please be sure to send me a note to let me know you sent something.
Thanks for sending in those files.
I’d like to get some more information about the machine you are using to help troubleshoot this problem.
Please send me your system profile information so I can check if your computer hardware is up to date.
You can securely submit your files(s) to my Dropbox using the link in our previous posts.
11 posts were merged into an existing topic: [KNOWN ISSUE: SQUARE GRID ARTIFACTS ON WINDOWS] - Click here if you get this
I had exactly the same problem on the original version of Topaz Photo AI with both a Sony A7R3 and later a A7R5. Patterns just like yours as well as pronounced colour shifts. This led me to stop using Topaz AI until this latest version of 3.2.2 that so far appears, for me , to have solved that issue, at least on the images Ive put through it.
There are a number of possible explanations I think.
Mine are also ARW files shot on an A6700.
Try testing the file I uploaded to WeTransfer. If you see the grid pattern, then it could relate to your configuration.
I have been working with a lot of night and other lowlight images and have not seen the pattern at all.
Just click on the link in my post above and it will take to WeTransfer and then click on Download.
I’d be happy to look at one of your problematic images if you can upload it there. It’s a free transfer service and worth registering for. I think the raw files are too big to paste here.
Sorry I uploaded the wrong file! It should have been 0792!
Here is another link. Will look at your file soon.
I loaded your image into TPAI standalone (v3.3.3). After denoising and then adjusting exposure in On1 PR this is what I got. No artefacts!
All I that was done on the 0792 image was RAW Denoise, which is a default. I did not denoise further. The 0729 image was sent by mistake. It was shot at ISO 100, so I would not want to denoise it in TPAI.
A post was merged into an existing topic: [KNOWN ISSUE: SQUARE GRID ARTIFACTS ON WINDOWS] - Click here if you get this
4 posts were merged into an existing topic: [KNOWN ISSUE: SQUARE GRID ARTIFACTS ON WINDOWS] - Click here if you get this
I am also getting this faint grid with latest update when using export as raw via the plug-in option.
Ditto. Interestingly, the first mention of this grid artefact issues that pops up on a Google search shows it being raised back in 2018! Have Topaz had enough time to fix it yet?
I tested the images you uploaded and was able to see a very faint grid.
I shared this with my team so we can look into a fix. I do not have a workaround for this at the moment, although I noticed it happens particularly in backgrounds with a consistent color or very little change in color.
