[RESOLVED] [Error running model in Super Focus] - Mac M1 - Never finishes rendering

Photo AI Bugs and Issues
1

We are currently investigating an issue where some users with an M1 Mac get Error running Model while trying to use Super Focus Beta. The error looks like this and appears at the last stage of the Super Focus (Applying extra refocus):

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image867×651 29.4 KB

If you have this issue, please write us at support@topazlabs.com so we can track your email and keep you updated if we fix the issue.

2

Same here! 3.4.2 M1 Max Macbook Pro

alexandre.topazlabs 3

@andreas.kowarschik Added you to this thread, where we will merge everyone with this issue on Mac.

alexandre.topazlabs 4

@jonathan.robbins
Adding you to this issue.

8

Hello everyone,

This issue should be resolved in the latest versions of Photo AI.

Please contact us at support@topazlabs.com if you are still having issues.

Thank you