[RESOLVED BY UPDATING DRIVERS] - Super Focus render never finishes / Error running model on Windows

[Dakotadanno]

Topaz photo ai - doesn’t give time remaining anymore, and forever stays at Super Focusing when trying to super focus an area, it says “applying extra refocus” and never finishes

Steps to reproduce issue:

1. Step 1 - Define an area to focus
2. Step 2 - Start the Render process
3. Step 3 - Do something on another screen while the focus is working. Note - this takes quite a while on my computer.

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Topaz Photo AI v3.3.3 on Windows

2024-12-02-09-24-39.tzlog (143.4 KB)

[Dakotadanno]

I have a windows platform. It still happens sometimes to me, but not as often after I upgraded my Nvidia driver, I had to download the app, and using the app I installed the Studio (not the gaming) option and installed the optional software as well, things behaved quite a bit better after that.

[alexandre.topazlabs (alexandre.topazlabs@gmail.com)]

We are still ironing out a few issues with Super focus, but most of the time, updating the drivers to the latest version on a Windows machine will fix this issue.

If you have issues, please contact us at support@topazlabs.com