[RESOLVED by deleting CoreML folder] - Photo AI shuts down when I select Recover Faces

[norm.loomer]

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

1. Choose a photo either from Mac Photos app or by browsing Finder
   2.Select Recover Faces
2. Photo AI shuts down

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Topaz Photo AI [v3.3.3] on Mac

[john.topazlabs (John S)]

I’d like to see if the following troubleshooting steps will help with this problem, follow the directions in the link below to delete the coreMLCache folder:

• Loom Video Example | Delete CoreML Cache Folder

After you have done this process, restart your machine and then try using Photo AI again.

[norm.loomer]

By the time I had a conference with Lingyu the problem had cured itself. I have no idea how that happened. -Norm Loomer