Resolution Error

I am trying out different models on different files. Nothing works and it keeps saying resolution error. My Comp configuration is as follows:

AMD Ryzen 5 7600X 6-Core Processor
32.0 GB RAM
AMD Radeon RX 6400
AMD Radeon™ Graphics

I am using the video files from Nikon Z9

This is the log ( I tried pasting the entire log but it was not letting me create a topic too???

2024-03-04 21-19-52.882 Thread: 13060 Info OUT: 7 e[48;5;0me[38;5;0m[out#0/mp4 @ 000001CAC600FA00] e[0me[48;5;0me[38;5;0mNothing was written into output file, because at least one of its streams received no packets.
e[0mframe= 0 fps=0.0 q=0.0 Lsize= 0kB time=N/A bitrate=N/A speed=N/A

2024-03-04 21-19-52.887 Thread: 13060 Info OUT: 7 Conversion failed!

2024-03-04 21-19-52.896 Thread: 13060 Info OUT: 7
2024-03-04 21:19:52 21848 INFO: Destroy called 21848
2024-03-04 21:19:52 21848 INFO: Destroy called 21848
2024-03-04 21:19:52 21848 INFO: Destroy called 21848
2024-03-04 21:19:52 21848 INFO: Destroy called 21848
2024-03-04 21:19:52 21848 INFO: Destroy called 21848
2024-03-04 21:19:52 21848 INFO: Destroy called 21848
2024-03-04 21:19:52 21848 INFO: Destroy called 21848
2024-03-04 21:19:52 21848 INFO: Destroy called 21848
2024-03-04 21-19-53.202 Thread: 13060 Info EXITED: 7 -1129203192 1
2024-03-04 21-19-53.202 Thread: 13060 Info Going to delete path: “”
2024-03-04 21-19-53.202 Thread: 13060 Info Close and delete path “”
2024-03-04 21-19-53.202 Thread: 13060 Info Going to delete path: “D:/!0 - Snaps 2024/!3 - Warangal/VIDEO/DSC_9649_stab_prob4.mp4”
2024-03-04 21-19-53.202 Thread: 13060 Info Close and delete path “D:/!0 - Snaps 2024/!3 - Warangal/VIDEO/DSC_9649_stab_prob4.mp4”
2024-03-04 21-19-53.203 Thread: 13060 Info ~TProcess(): destroyed

I responded to your support email, please try exporting using either ProRes or VP9.

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.