Rendering stopped

[aliud_records.jos_bo (aliud records.jos boerland)]

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Rendering stopped after a few hours, says file is not available anymore, but it was available and no other jobs were done at the computer. Wanted to retry but this didn’t work.

1. What to do now?
2. What did we do wrong
3. how to solve this problem
4. are the credit gone now? Like to render the content asap

Best regards,

Jos Boerland
Aliud Records
The Netherlands

[kyle.topazlabs]

Can you grab the logs and send to the support team for review? help@topazlabs.com

If this ran via the cloud processing and failed, the credits should have been returned to your account automatically.