Remove tool stuck in a loop

Topaz Photo AI Bugs and Issues
1

When make selection of an object to be removed, Topaz remains stuck in the “Compiling Models” mode. I am running the Monterey OS.

2

@monroepsy I am experiencing the very same thing. I am running Monterey OS on a Mac mini M1 (2020).

3

This is a long and winding tale.

I use OpenCore Patcher which has post-install files that need to be installed in order for the Monterey to run correctly on my 2010 Mac. After emailing Topaz, I found out that OpenCore still runs without these post-install patches, but not well, especially with Photoshop.

After loading the post-install OpenCore patches, Photoshop is running exactly the same way it does with Big Sur.

I hope this helps.

Trevor

4

So does Topaz Photo Ai Remove now work for you or do you still have the looping and displaying “compiling models…”?

Marvin

5

Same problem. Hopefully, Topaz will fix it soon. They seem to be reputable company.

1 Like
6

Same problem. This feature simply does not work on my MacBook Pro running Sonoma. Specs of machine:
PROCESSOR: 2.4 GHz 8-Core Intel Core i9
GRAPHICS: AMD Radeon Pro 5500M 8 GB and Intel UHD Graphics 630 1536 MB
MEMORY: 64 GB 2667 MHz DDR4
macOS: 14.2.1 (23C71)

7

If you are still experiencing problems please reach out to us at the following link:

Topaz Labs | Support Page

@matthew.stough
@monroepsy

8

All looks well John.

Thanks for all your efforts

Trevor

1 Like
9

I reported the situation resolved for me in the release that followed my report. Thanks for following up.

Peace
Marvin

1 Like
10

It’s been a quite a while since I reported it. Sorry, for not communicating to you that it was resolved.

1 Like