how do i obtain a refund for this software? it never works on my machine and now with the newest version 4.0, what little functionality i had, is now erased and the software is junk now, it will not even install and it’s not even a year of trying to use this. it’s been nothing but failures for conversions and frustrations.
Here is their refund policy. Refund Policy | Account & Sales
There is a blue call out button on the lower right-hand side of that page. Click on Ask and fill our your request for a refund.
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