in LR:
File>PluginExtras>Process with Topaz Photo AI
I get the 512 error
used to work previously
Topaz Photo AI v.3.0 on Mac Studio Ventura
I’d like to get some more information to help troubleshoot the problem you are having.
Could you send us your computer’s full system profile?
Also if you can, please try to recreate this error message in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this email.
You can securely submit your files(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
Uploaded John
and attached are the log files in Topaz
Loris
2024-04-23-10-02-25.tzlog (22.2 KB)
2024-04-21-21-51-5.tzlog (392 KB)
lastSessionFiles.txt (137 Bytes)
2024-04-21-15-14-12.tzlog (1.53 MB)
2024-04-21-13-20-11.tzlog (1.04 MB)
2024-04-20-19-46-10.tzlog (106 KB)
2024-04-20-19-23-23.tzlog (26.2 KB)
2024-04-19-18-18-38.tzlog (25.3 KB)
2024-04-19-00-22-10.tzlog (24.7 KB)
2024-04-19-00-08-9.tzlog (29 KB)
2024-04-18-22-59-15.tzlog (416 KB)
2024-04-18-22-39-50.tzlog (434 KB)
extactly the same problem with 3.01
NOT SOLVED
