Rainbow effect when using Denoise

[richard.scheller]

Since I upgraded my Topaz Photo AI to the latest version, 90% of the time I get a weird rainbow effect on my photos.

rainbow effect when I use the Denoise function.

[john.topazlabs (John S)]

Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:

1. The original image file.
2. The processed image.
3. A screenshot or description of the settings panel so I can see what adjustments were turned on.

You can securely submit your image(s) to my Dropbox using the link below.

Dropbox File Request

Please be sure to send me a note to let me know you sent something.

[richard.scheller]

Just uploaded to your dropbox.

[john.topazlabs (John S)]

I was not able to replicate this rainbow effect in your screenshot, I did notice that you were using both Sharpen and Denoise, would you mind sending in a screenshot of the Sharpen settings?

Also would you please send me your system profile information so I can check if your computer hardware is up to date.

• How To Obtain Your System Profile (Windows)
• How To Obtain Your System Profile (Mac)

You can securely submit your files(s) to my Dropbox using the link from the post above.

Please be sure to send me a note here to let me know you sent something.

[erwin.dewolf]

Same thing here (even worse) with only denoise: