Progress info freesez during pricessing

Topaz Video AI Bugs and Issues
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[If you are posting a new bug, please include the following]

  1. Progress information (percentage, fps and ETA) in output sections sometimes freezes, suggesting Video AI has crashed. I suspect this isn’t the case as monitoring processes suggests it is still processing.
  2. Intel i7-8700K @ 3.70GHz, 64GB RAM, Nvidia GTX 1080 Ti

logsForSupport.zip (1012.2 KB)

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Hello, Thanks for the report. Our dev team has confirmed that this will be fixed in tomorrow’s release! (v3.5.2)

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Thanks,

Unfor further investigation, while it looks like Video AI continues to do something when the status info in the UI freezes (the Ram and cpU usage continues to fluctuate, suggesting it hasn’t fuy frozen), it looks like it may not actually be processing. If you leave it long enough the status info resumes again.

So the overall time to complete is much longer than both previous versions and the timers suggest.

This makes me think Video AI ay actually not freeze and continues to run but doesn’t quite process video as it should/at the normal rate

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