Program freezes when processing multiple saved images Part 2

It’s not just multiple image processing. The apparent source of the bug is the inability of the Freeze appears to be the program’s inability to find the subject.
Screenshot 2024-01-13 at 11.35.33 AM

Screenshot 2024-01-13 at 11.35.33 AM


Topaz Photo AI [v1.x.x] on [Windows/Mac]

Could you please share a log file and an image?

yeah same here. I can sometimes process one at a time, but if I try multiples it just sits there with zero cpu or gpu usage and never saves a file or moves on in the queue. Even when trying to do one at a time it’s hit or miss if it will save. I wish I knew this before I applied settings to 87 images. Now I think I’ve wasted two hours of my life on this. I can’t tell if this is an improvement over the last time I tried to use it when it would just crash randomly. I’m really regretting my purchase.

photo ai v2.2.2, i9 9900k, 32gb ram, 4080

If you are still experiencing problems please reach out to us at the following link:

Topaz Labs | Support Page

@jason.znack

It worked. I uploaded a series of four test images to your site, and they are attached below.

Sy Holtzman

I just want to confirm with you that you’ve gotten the application up and running again on your machine.

By the way these images look great! Looks like a super fun day out shooting!

Yes I did acquire the application, and the four images that you commented on were processed by the update. Thanks for your kind words. They weren’t my best shots, but the program worked with variation of subject locations.

Sy Holtzman

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