Processing Error (v3.5.2)

Video AI Bugs and Issues
1

[If you are posting a new bug, please include the following]

  1. I can’t export the video with enhancement

  2. Your system profile - win11 flibustier compact, ryzen 5 7520u with radeon 610m, lpddr5 16gb 5500mhz

  3. Your log files (Help > Logging > Get Logs for Support) -

    logsForSupport.zip (153.6 KB)

  4. Any screenshots as necessary

    image
    image1592×901 113 KB

[Please be sure to have searched for your bug before posting. Duplicate posts will be removed.]

2

This laptop CPU has integrated graphics which does not meet system requirements for Topaz Video.

You have to have a dedicated GPU - at least like RTX 3060 8Gb for Topaz Video to work.

3

As Urix.lookin mentioned, your system is below spec for the app, and the logs are showing that this copy of the app was altered to work without a license.