Problem - Inaccurate frame rate reporting on original

I have a few videos I’m trying to upscale and for whatever reason, the frame rate on some of these videos is showing 120FPS even though they are clearly 25-30FPS videos. When trying to double the frame rate, it comes out as a jittery mess. Is there anyway to get the original video to properly report its true frame rate?

I think that would solve my issue when trying to upscale and convert to 60FPS.

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Showing what MediaInfo reports for one of the problem videos might shed light on why they have this issue.

is it an MTS / TS file?

Can you explain what MediaInfo is? Is that built into TVAI?

It is not, it is an MP4 file.

MediaInfo is a standalone utility used to read technical info from video and audio files.

https://mediaarea.net/en/MediaInfo

It also comes built into some other programs like Media Player Classic - Home Cinema.

https://github.com/clsid2/mpc-hc

Thank you for the links. So MediaInfo reports it at 24FPS while TVAI reports it as 120FPS…no idea why…is there any way to fix this?

I can only suggest using a tool like MKVToolNix to multiplex the video and audio into a new container. This is a fast process that doesn’t reencode anything.

https://mkvtoolnix.download/

Thank you for this, the tool worked but created a new problem…it rotated the video upside down upon export to MKV using the tool…no idea why that happened but is there anyway to force it to not rotate?

This definitely seems to suggest there are some issues with the original file, but you can correct the rotation of the new file in TVAI.

Awesome, had no idea that function even existed in TVAI. Worked perfectly! Thanks for all your help!

I used capcut to create a 30fps video.
I loaded it in topaz and it went from 30fps to 120fps???
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Baseline:
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Topaz:
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@ida.topazlabs

It’s mov container, but what encoding format?

Capcut mobile exports in HEVC H.265 MOV.

Hi, we are aware of this bug and will likely be resolved in either 4.1.1 or 4.1.2

I am having the same problems.

Hi, has there been any progress made on this issue? What version of TVAI can we expect this to be resolved in?

I’m having the same problem, specifically with Elgato’s Video Capture software. I’m able to remux using Lossless Cut and the framerate issue in TVAI resolves itself, but it would be nice to avoid the extra step.

Check at home but it seems that TVAI 4.2.0 fixes the problem of bad fps readings for imported videos, whatever the format.