I had same problem, reinstalled Topaz cleaned everything from programfiles to programdata to appdata including registry cleaning from topaz labs entrys, then reinstalled…and…did not helped. What I find out is Topaz downloads Starlight mini as zip-file, and download breaks and resume goes wrong..dead end. After several trys, two days later, I had it…so try again and again later and again…
Topaz Team you really should take an eye on your failing Starlight downloader to prevent angry customers.
