Recently, I have been unable to use Photo ai within Photoshop on my Windows computer. Every time I click export, Photoshop crashes. Even in the Beta version. And yes, I have the most recent versions. Have also uninstalled and reinstalled them once but none of it helps. Does anyone have a solution?
Please send me your system profile information so I can check if your computer hardware is up to date.
You can securely submit your files(s) to my Dropbox using the link below.
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I have the same issue, I’m on a Macbook Pro. Has a solution been found for this? It only started happening today after I updated.
@john.topazlabs I uploaded my system profile some time ago but have not heard anything yet. Can you please respond to this? Thanks!
My apologies as I did not see the dxdiag in my Dropbox until this message.
Thanks for sending in that information.
I want to see if updating your GPU driver will resolve the problem, as there is a more up-to-date driver that has been released.
Please use the following link to update your driver: NVIDIA | GeForce RTX 3060 | Driver Update
After the update, let me know if you are still experiencing the problem.
I found that it will work if I use Lightroom, it will export back without crashing, but not Photoshop.
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