February 16, 2023, 11:20pm
[If you are posting a new bug, please include the following]
The bug / behavior you have encountered
I cannot install the program after downloading the trial software Your system profile
Ventura 13.1 Your log files (Help > Logging > Get Logs for Support)
Any screenshots as necessary
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February 24, 2023, 5:16pm
I am getting the same error. I’ve used both the update button withing Topaz Photo AI program and the link on the release pages. Before I put in a support ticket, have you been able to get the updates to work?
I get the same error with the upgrade 1.2.3. What can I do?
February 25, 2023, 8:04pm
This is what support told me to do. I did just the first one as I could not find the second one. And now I can update.
First, in MacOS System Settings > Privacy & Security > Full Disk Access, enable full disk access for Installer if it is not enabled already.
Then, go to Privacy & Security > Files and Folders, enable the Downloads folder for Installer.