Photo AI - Remove bug allows run over edge of image and crashes

Topaz Photo AI Bugs and Issues
1

When applying mask for remove on the top right corner of image, and accidently the cursor runs over the edge of the image, it crashes the Photo AI.

Steps to reproduce issue:

  1. Add Remove enhancement
  2. With selection cursor run over the top right edge of the image.

Topaz Photo AI [v3.1] on [Windows]

2

I’d like to get some more information to help troubleshoot the problem you are having.

Could you send us your computer’s full system profile?

Also if you can, please try to recreate this crash in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this thread.

If you would prefer you can securely submit your files(s) to my Dropbox using the link below. Make sure to send me a note to let me know you sent something. :slight_smile:

Dropbox File Request

3

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