Photo AI hung up “some model files need to be re-downloaded before…”). I have a SLOW line (2.67mbps download). I cannot do that or update with this speed. This has interfered with my work day and I don’t know how to get back what I had before this.
Also if you can, please try to recreate this crash in Topaz Photo AI, then go to Help > Open Log Folder, please send me all of the files within that folder. You should be able to attach them directly as a response to this thread.
If you would prefer you can securely submit your files(s) to my Dropbox using the link below. Make sure to send me a note to let me know you sent something.