Photo Ai Hanging

[andrew-4408]

Still hanging on detect faces after the latest update!

[jeff.topazlabs (jeff.topazlabs@gmail.com)]

You can choose one of these two workarounds to resolve this issue:

• Disable the Autopilot in the app’s Preferences> Face Detection menu
• Revert back to Topaz Photo AI v2.3.0 using the following download link: Topaz Photo AI | v 2.3.0 | Windows Installer

Let me know how that goes for you and we will make sure to reach back out to you to let you know when this is resolved.

[andrew-4408]

Thanks Jeff.

I had already disabled the face detection in the preferences menu. That stopped that issue. The latest update I installed yesterday seems to take longer to do the same tasks than the previous version and as well seems less stable. I had it freeze a couple of times and had to shut it down and restart it, running it as a plug in.

Andrew