Photo AI crashes ever time

Photo AI Bugs and Issues
4

Hi John

I have managed to resolve the problem, Ange Labbé-Dulude, Photo AI Support Specialist got back to me, we fixed it as below:-

Can you test this as a first step:

  1. Open the app, go to Edit > Preferences > General > AI Processor

  2. Put the AI Processor to CPU and click apply.

  3. Reimport a file. If an error occurs, please send in a screenshot.

Putting the AI Processor into CPU was the fix that worked.

Thanks
Chris

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