Photo AI crash after loading NEF image


Once I load a new NEF image the application was crashing.
Please see attached log file and Dxdiag file.
DxDiag.txt (107.5 KB)
2023-06-12-08-59-6.tzlog (22.2 KB)

From what camera model and what format?

Hello Don,

I’m use a Nikon Z9 RAW.

Thank you for your help,


Hi Mono, is this an HE RAW file? The Z9 is not fully supported in Topaz Photo AI quite yet, but please let us know if this is happening with standard compression RAWs.

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