When I open a .dng file, created from Sony RAW, with Topaz Photo AI, the colors of the picture are adulterated to a greenish tint by applying some enhancement, e.g. the mandatory RAW denoise. This easily can be verified by pressing the “Show Original” button. This is true for RAWs from Sony Nex 5N, A7, A7 II, A7R, A7S and A99 II (These are all models I have pictures from).
Steps to reproduce issue:
Create a . dng file from a Sony RAW
Open it in Photo AI
Check original view
Would you mind sending in some more information to get a better understanding of the problem you are having with this particular type of image? Please send the following information:
The original image file.
The processed image.
A screenshot or description of the settings panel so I can see what adjustments were turned on.
You can securely submit your image(s) to my Dropbox using the link below.
Hi John, thanks for your reply. I sent you three pictures:
The unprocessed .dng
The .dng processed with Topaz default denoise only and exported as .dng again
The denoise settings (is this what you wanted?)
Simply open the original picture in Topaz Photo Ai, wait until the preview has been created and then toggle between original and processed view by clicking into the picture.
This problem is not some possible display error of Topaz but the color changes are persistent after export and screw up my color adjustments in Lightroom for instance.
Dear John,
I’m using the standalone application. My workflow is:
Open and process raw files in DxO PhotoLab
Export the processed raw files as .dng
Open and process (if needed, mostly sharpening) some of the .dng files in Topaz Photo AI standalone application (this is where the color shift is happening) and export them after processing as .dng again
Open the .dng files in Lightroom or Photoshop and do some more processing
I have been working with the image you sent in and have not been able to replicate this color shift on my machine. Would you mind sending me your system profile information so I can check if your computer hardware is up to date?
Hi John, so you say that when you open DSC02059Original martin.rupprecht.dng in Topaz AI and, after the default denoising, click into the picture, you can’t see any color shift?
Well, that’s discouraging. By the way, when I open a Sony RAW directly in Photo AI, there seems to be no color shift, so the problem seems to have to do with .dng files.
I have attached the DxDiag file.
Hi John,
I’ve installed the driver and the problem is still there.
I have uploaded the file DxO_Topaz_Screen martin.rupprecht.png which shows the original .dng at the left side and the same .dng processed in Topaz AI and exported as .dng again at the right side.
If you can’t see the different tint of the pictures than maybe your monitor is damaged.
