Photo AI 3.0.1 closes after evaluating a photo

after opening a photo the program closes after evaluating the photo.

Steps to reproduce issue:

  1. open photo AI, either program or plugin for photoshop elements 2024
  2. if opening the program, open a photo file, does not matter if it is a .CR2 or JPG
  3. after the program has evaluated the picture Photo AI will close.

Topaz Photo AI v3.0.1 on windows 11 pro 23H2

Please send me your system profile information so I can check if your computer hardware is up to date.

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did you get the files I uploaded?

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It appears that we can update a few of your GPU drivers.

Please use the following links to update your driver:

After the updates, let me know if you are still experiencing the problem.

Thank You. it is now working

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