Hi.
I open topaz photo AI, load an image, it starts working and Windows automatically restarts (It doesn’t happen with all images). These reboots happen from 2 previous versions until now (3.0.0)
I have updated Windows 10, updated graphics drivers and motherboard drivers.
-Photo AI 3.0.0
-Windows 10 Pro
-CPU AMD 5950x
-GPU nvidia 3090 Ti
Logs.zip (467.0 KB)
Thanks for sending in those log files. Would you please send me your full system profile information so we can have a better understanding of the machine you are using with Topaz Photo AI
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Hi John, how are you?
Thanks for your quick response.
I have been doing tests and found that the problem was in the OC of my CPU… I lowered the CPU speed from 4.6Ghz to 4.5Ghz and now there is no reboot.
It’s strange, because at 4.6Ghz I never had any problems with Photo AI, I even ran several intensive tests and benchmarks using AVX/AVX2 a while ago and everything was perfect.
I am sorry for the inconvenience.
Regards, Joaquin.
