Object Selection Brush for Remove Crashes

Topaz Photo AI Bugs and Issues
1

when I try and use remove function and opt for object selection rather than pain - as soon as I try and select object program crashes

Topaz Photo AI [2.4.2] on [MacBook Pro M1 16gb ram on Sonoma 14.2.1]

2

We will be working on a fix for the Object Selection brush in Remove so it’s no longer crashing. I know it’s the easiest way to do selection in Remove so it’s quite frustrating that it doesn’t work right now.

3

Many thanks John do rectudcupdate and I will look forward to that.
Thanks
Thomas

1 Like
4

I have been seeing a few random crashes since updating to 3.0.1, with no single user action seemingly to blame. However, I can reliably recreate a crash when trying to use the Removal tool as detailed in steps below:

Steps to reproduce issue:

  1. Open image (multiple tried) and allow auto pilot to complete
  2. Add enhancement - select Removal
  3. Wait for progress bar to settle (preparing, locking edits, etc.)
  4. Attempt to select or paint for removal
  5. Crash occurs on first or second selection attempt.

Topaz Photo AI [v3.0.1] on [Windows 11]

5

I am on windows 10 and I have the same issue,
for me it crash only when you use object selection, and do not crash with using the brush selection.
what I do is… I open an image, i remove all the enhancements, including the upscale, and then i use the removal object… i noticed that the larger the image, or the more the corrections, the more often the crash. I think it’s an out of memory issue. I have a RTX 2070 super with 8GB or ram-