Newest release 1.3.7 extremely slow

Topaz Photo AI Bugs and Issues
1

After upgrading to 1.3.7, result is more than 10x slower, like 15 minutes to process an image.

Steps to reproduce issue:

  1. Make sure GPU is selected in preferences, AMD Radeon Pro 460

Topaz Photo AI [v1.3.7] on Mac 15" 2016 latest available Monterey 12.6.6

2

Hi there! Please be sure to include your computer’s system profile and your logs from Topaz Photo AI so we can troubleshoot. You can gather your log files from the app by first recreating this behavior within the app, and then going to Help > Open Log Folder. Upload all of these log files to this thread and we can review them.

How to Obtain Your System Profile (Windows)

How To Obtain Your System Profile (Mac)

3

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