[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]
The latest update v1.3.0 has failed to load sharpen model for Strong sharpen. I can use normal sharpen and set the parameters same as strong sharpen and it processes ok.
Topaz Photo AI v1.3.0 on Mac
Hi @rebecca.keene, please recreate this error in Photo AI and as soon as it appears, go to Help > Open Log Folder and please upload all the log files from that folder to this thread for us to inspect.
I’ve got the log files and have attached them to the reply email. However, the email failed to send. Please advise.
Upload them here using the up arrow icon header in the reply message.
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