New update 2.0 crashes every time

Topaz Photo AI Bugs and Issues
1

After I installed 2.0 it has crashed every time I use the plugin in photoshop.

Logs:
2023-09-07-19-29-52.tzlog (85.2 KB)
2023-09-07-19-32-0.tzlog (15.8 KB)

Steps to reproduce issue:

  1. open an image in photoshop
  2. Click on filter tab
  3. click topaz AI
2

Here’s a build that should have a fix for this issue. Please install it and make sure that Face Detection is on in the Preferences > Autopilot menu.
​https://downloads.topazlabs.com/deploy/TopazPhotoAIBeta/2.0.1.0.gfg/TopazPhotoAIBeta-2.0.1.0.gfg.msi
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​Then, import images with faces and let me know if it’s crashing.

3

Doesnt seem to be crashing now.

4

do i just continue to use the beta version then?

5

We are releasing a fix on Thursday with the normal update.

Please update to v2.0.1 and let me know if you are still crashing with Face Recovery enabled after doing so.

6

This issue was fixed in v2.0.1. Please update if you have not already!