New laptop install topaz is cropping altered photos without my doing

Topaz Photo AI Bugs and Issues
1

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

  1. Step 1 import image Raw
  2. Step 2 scan alter
  3. Step 3 after scan image is cropped randomly via topaz

Topaz Photo AI [v1.x.x] on [Windows/Mac]

2

Please take a screen recording of this behavior so I can see exactly what is happening. Loom is a great free application for this: Download the Loom Desktop App | Loom

Can you send me the original image and the exported image so I can compare and try to reproduce the issue?

You can securely submit your image(s) to my Dropbox using the link below. Please be sure to send me a note to let me know you sent something.
Dropbox File Request

3

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.