Never stop previewing after export image

[seongwoo.park]

[Please describe your issue here. Try to include logs (Help → Logging) and add screenshots if necessary.]

Steps to reproduce issue:

1. Step 1
   Open File.
2. Step 2
   Some process…
3. Step 3
   export image, save, close window

After exporting the image, the image disappears and only the previewing continues to work.

v3.1.0 on MAC studio M2

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Topaz Photo AI [v3.1.0] on [Mac]
2024-07-13-17-47-22.tzlog (317.9 KB)

[john.topazlabs (John S)]

Please follow the instructions below to fix this issue:

Topaz Photo AI Freezes on Importing Image (Mac)

Let me know if it’s working after doing this and I’ll keep an eye out for your reply.

[seongwoo.park]

OK, It works.

[seongwoo.park]

This issue came up again. I changed the prefix and postfix when exporting and got the same problem. This seems to be an obvious bug.

[john.topazlabs (John S)]

I’m not sure I fully understand the problem you are reporting during Export. Would you mind providing any more information as to the issues you are experiencing? If you would like take a screen recording of this behavior so I can see exactly what is happening.

Loom is a great free application for this: Loom | Free Screen & Video Recording