My Topaz do not want to work with my NVIDIA, what to do?

My Topaz do not want to work with my NVIDIA, always this error

  • Try changing the output resolution, bitrate or encoder.
  • Please update Nvidia driver. The minimum required Nvidia driver for nvenc is 522.25 or newer.
    I tryied to update the Nvidia but it do no accept newer drivers.
    Is any Topaz configuration to go over this problem?

What NVIDIA GPU do you have? It sounds like it may be quite old and thus not have the requisite features.

You can check by going Start > type in “Device Manager” > Click the > next to “Display Adapters” and write down what it says there.

471.96
I have downloaded the new version 546.01 but it does not install

And what Nvidia Gpu do you have ?

RTX4090, RTX3090 ?

BTW if you have an issue please place in the correct category … Ideas is not it.

So this error is just for the hardware h265 encoding.
You might want to try choosing h264 or software encoding in the output settings.

I have done it already and the error it is the same

  • Try changing the output resolution, bitrate or encoder.

  • Please update Nvidia driver. The minimum required Nvidia driver for nvenc is 522.25 or newer.

jo.vo via Topaz Community <noreply@topazlabs.com> escreveu no dia domingo, 5/11/2023 à(s) 10:28:

Can’t help you if you won’t even say what GPU you have.

Tomortow i will go to tecnician to see what can be done about my computer

No dia domingo, 5 de novembro de 2023, menditsa via Topaz Community <noreply@topazlabs.com> escreveu:

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