MacOS 14.0 & Photo AI 2.0.5 Crashing Photoshop 25.0.0 Upon Save

Original crash occurred trying to save an image upscale. I was able to reproduce doing just a de-noise as well.

I’ve uploaded necessary system report and most recent Photo AI log file generated after crash.

MacBook Pro.spx (8.0 MB)
2023-10-14-01-47-39.tzlog (123.1 KB)


Topaz Photo AI [v1.x.x] on [Windows/Mac]

Are you able to reproduce this consistently? From the log you shared, it looks like you used the Photoshop plugin and then sent in a second image to the same session.

Please take a screen recording of this behavior so I can see exactly what is happening. Loom is a great free application for this: Download the Loom Desktop App | Loom

It hasn’t happened again.

All is working as expected.

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.