Loss of audio sync in 5.2, 5.3

[If you are posting a new bug, please include the following]

  1. Audio loses sync when exporting between video in/out

  2. Topaz Video AI v5.3.1
    System Information
    OS: Windows v11.23
    CPU: 13th Gen Intel(R) Core™ i7-13700 63.747 GB
    GPU: NVIDIA GeForce RTX 4060 Ti 7.7627 GB
    GPU: Intel(R) UHD Graphics 0.125 GB
    Processing Settings
    device: 0 vram: 0.95 instances: 0
    Input Resolution: 1920x1080
    Benchmark Results
    Artemis 1X: 13.36 fps 2X: 09.59 fps 4X: 02.96 fps
    Iris 1X: 14.16 fps 2X: 08.23 fps 4X: 02.22 fps
    Proteus 1X: 12.89 fps 2X: 09.00 fps 4X: 03.18 fps
    Gaia 1X: 04.25 fps 2X: 02.99 fps 4X: 01.99 fps
    Nyx 1X: 05.03 fps 2X: 04.49 fps
    Nyx Fast 1X: 08.99 fps
    Rhea 4X: 01.55 fps
    4X Slowmo Apollo: 19.40 fps APFast: 49.15 fps Chronos: 10.23 fps CHFast: 15.69 fps
    16X Slowmo Aion: 20.48 fps

  3. Your log files (Help > Logging > Get Logs for Support)
    logsForSupport.zip (26.0 MB)

  4. Any screenshots as necessary

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1 Like

The team is currently looking into some possible issues with MKV files, I will share your logs with them to see if this is coming from the same issue.

2 Likes

I’m getting audio sync issues on 2x interlacing.
Haven’t tried doing anything else in the new version.
I upgraded because the timing info was wrong.
Sometimes it is correct in the new version.
There are so many more bugs in the new version.
Makes it hard to use.
Settings change for no apparent reason so your finished work is something else than intended.
I don’t have time to report all these errors.

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