Loss of audio sync in 5.2, 5.3

Topaz Video AI Bugs and Issues
1

[If you are posting a new bug, please include the following]

  1. Audio loses sync when exporting between video in/out

  2. Topaz Video AI v5.3.1
    System Information
    OS: Windows v11.23
    CPU: 13th Gen Intel(R) Core™ i7-13700 63.747 GB
    GPU: NVIDIA GeForce RTX 4060 Ti 7.7627 GB
    GPU: Intel(R) UHD Graphics 0.125 GB
    Processing Settings
    device: 0 vram: 0.95 instances: 0
    Input Resolution: 1920x1080
    Benchmark Results
    Artemis 1X: 13.36 fps 2X: 09.59 fps 4X: 02.96 fps
    Iris 1X: 14.16 fps 2X: 08.23 fps 4X: 02.22 fps
    Proteus 1X: 12.89 fps 2X: 09.00 fps 4X: 03.18 fps
    Gaia 1X: 04.25 fps 2X: 02.99 fps 4X: 01.99 fps
    Nyx 1X: 05.03 fps 2X: 04.49 fps
    Nyx Fast 1X: 08.99 fps
    Rhea 4X: 01.55 fps
    4X Slowmo Apollo: 19.40 fps APFast: 49.15 fps Chronos: 10.23 fps CHFast: 15.69 fps
    16X Slowmo Aion: 20.48 fps

  3. Your log files (Help > Logging > Get Logs for Support)
    logsForSupport.zip (26.0 MB)

  4. Any screenshots as necessary

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1 Like
2

The team is currently looking into some possible issues with MKV files, I will share your logs with them to see if this is coming from the same issue.

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