Lose one frame at the end when upscale clips (prob4) and Prores 4444

  1. When I upscale (4K) with the default settings (prob4) in Video AI 5.4.0 I lose one frame at the end. The output video (ProRes 4444) is one frame shorter than the original.

  2. Mac Studio, Apple M1 Ultra, 64 GB, OS: Sonoma 14.6.1

  3. Have attached the logo files.
    logsForSupport 2.zip (293.4 KB)

I found this error in old post (Jul 30) but it’s more than 60 days ago and still an issue?
Please take a look at this. Working with 3D-project that only have the exact length on all animated and rendered clips. One frame less makes the clips unusable.

The team is aware of this long standing issue and trying to work out a resolution for it.

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.